Parent Support
Everything You Need to Train With Confidence.
Clear answers, straightforward policies, and simple next steps for families training with Charged Up Training across Montgomery County and the greater DMV.
Exact gym locations may vary week to week and are shared through the booking confirmation and your parent account.
Frequently Asked Questions
Getting started, sessions, packages, memberships, booking, and payments.
OpenFirst Session Guide
What to bring, what to expect, and how to make the most of session one.
OpenCancellation & Rescheduling
How the 24-hour policy works and what happens inside the window.
OpenPackage & Membership Terms
Credit types, bonus sessions, family packs, and monthly memberships.
OpenPrivacy Policy
What we collect, how it's used, and which providers process your data.
OpenTerms of Service
Website and training-service terms for parents and athletes.
Open